Maintenance Guide

At OYAY CARE, we are committed to ensuring the long-term safety, reliability, and performance of your nursing care equipment.
Proper maintenance not only extends product lifespan but also ensures safe operation for users and caregivers.

Please follow the guidelines below.

1. Routine Inspection (Weekly Recommended)

Perform a visual and functional inspection at least once per week:

  • Check the bed frame for cracks, bending, or structural damage
  • Ensure all bolts and fasteners are securely tightened
  • Test side rails for proper locking and stability
  • Inspect casters for smooth rotation and secure locking
  • Verify that all electrical cables are intact and undamaged
  • Test remote control and motor functions

If any abnormalities are found, discontinue use and contact customer support.

2. Cleaning & Disinfection

Frame & Metal Parts

  • Wipe with a soft cloth using mild detergent and warm water
  • Avoid abrasive cleaners or corrosive chemicals
  • Dry thoroughly after cleaning to prevent corrosion

Mattress & Upholstery

  • Clean according to mattress care instructions
  • Use approved medical disinfectants when necessary
  • Ensure the mattress is fully dry before reuse

Electrical Components

  • Disconnect power before cleaning
  • Never immerse motors or control boxes in water
  • Wipe only with a dry or slightly damp cloth

3. Electrical System Maintenance

  • Ensure the power supply matches local voltage requirements
  • Keep cables away from sharp edges and moving parts
  • Do not overload electrical outlets
  • Inspect plugs and connectors regularly

If electrical malfunction occurs, do not attempt unauthorized repairs.

4. Lubrication (If Applicable)

For models with moving joints or mechanical linkages:

  • Apply manufacturer-approved lubricant every 6–12 months
  • Do not over-lubricate
  • Wipe off excess lubricant to prevent dust buildup

5. Long-Term Storage

If the product will not be used for an extended period:

  • Disconnect from power supply
  • Clean and dry thoroughly
  • Store in a dry, well-ventilated environment
  • Avoid extreme temperatures and humidity
  • Cover to protect from dust

6. When to Request Service

Contact OYAY CARE support if you notice:

  • Unusual noises from motors
  • Slow or unstable movement
  • Electrical malfunction
  • Structural instability
  • Repeated error in control system

Prompt servicing prevents further damage and ensures user safety.

7. Professional Inspection

For institutional or high-frequency use, we recommend:

  • A full professional inspection every 12 months
  • Preventive maintenance by qualified technicians

Customer Support

For maintenance assistance or technical support:

Email: support@oyaycare.com
Website: www.oyaycare.com

Please provide your product model and serial number when requesting support.